Welcome to Motionback ("we," "our," or "us"). By accessing or using motionback.shop (the "Website") and services provided by Motionback (the "Services"), you agree to be bound by these Terms of Use ("Terms"). Please read these Terms carefully before using our Website or Services.
By accessing or using our Website and Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or Services.
We reserve the right to modify these Terms at any time. All changes will be effective immediately upon posting to the Website. By continuing to use the Website after such changes are posted, you accept the modified Terms.
3.1 Appointment Booking: Booking an appointment with Motionback constitutes acceptance of these Terms.
3.2 Cancellation Policy: Appointments must be cancelled at least 24 hours in advance to avoid a cancellation fee of 50% of the scheduled service value. No-show appointments may be charged the full service amount.
3.3 Late Arrivals: If you arrive late for an appointment, we will accommodate you to the best of our ability, but your service may be shortened or rescheduled at our discretion.
3.4 Service Results: While we strive for customer satisfaction, results may vary based on individual hair characteristics, condition, and previous treatments. We cannot guarantee specific results.
4.1 Enrollment: Membership terms, including benefits, fees, and commitment periods, are subject to change. Current terms will be provided at enrollment.
4.2 Payment: Membership fees are billed automatically on a monthly basis to the payment method provided at enrollment.
4.3 Cancellation: Memberships require a 3-month minimum commitment, after which they may be cancelled with 30 days' written notice.
4.4 Transferability: Memberships are non-transferable and cannot be shared.
5.1 Product Returns: Unopened products in original packaging may be returned within 14 days of purchase with receipt for a full refund. Opened products cannot be returned unless defective.
5.2 Product Quality: While we stand behind the quality of our products, individual results may vary. We do not guarantee specific results from product use.
6.1 All content on the Website, including text, graphics, logos, images, and software, is the property of Motionback or its content suppliers and is protected by international copyright laws.
6.2 You may not reproduce, modify, display, sell, or distribute the content, or use it in any other way for public or commercial purposes without our explicit permission.
You agree not to use the Website or Services to:
THE WEBSITE AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
Motionback SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE WEBSITE OR SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.
You agree to indemnify and hold harmless Motionback and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses arising from your use of the Website or Services or any violation of these Terms.
These Terms shall be governed by and construed in accordance with the laws of New Zealand, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of New Zealand.
If you have any questions about these Terms, please contact us at:
Motionback
59 Remuera Road, Remuera
Auckland 1050, New Zealand
Email: [email protected]
Phone: +64 9 379 8904